About IdeaLift
Built by someone who got tired of watching great ideas die in Slack threads.
Tom Pinder
Founder
I've spent my career in information technology with a singular focus: making people more productive. Whether it's automating repetitive workflows, building integrations between tools, or eliminating friction from daily processes—I love finding ways to help teams work smarter.
The idea for IdeaLift came from a problem I kept seeing everywhere: valuable feedback dying in chat apps. Teams would discuss bugs, feature requests, and brilliant ideas in Slack or Discord—then those messages would get buried under hundreds of others. The same issues got reported multiple times. Great suggestions never made it to the backlog.
I asked myself: Why not automate this? Why should someone have to manually copy-paste from Slack to Jira? Why can't we just react with an emoji and have the right thing happen?
So I built IdeaLift—a tool that captures feedback from where your team already communicates (Slack, Discord, Teams) and writes ready-to-ship tickets for your issue tracker (Jira, GitHub, Linear). The AI writes tickets so accurate most teams rarely edit them. Our north star: if IdeaLift creates it, it should be ready to ship. Plus deduplication to prevent the same request 50 times, and automation to close the loop when features ship.
Professional Background
IT professional focused on productivity optimization, workflow automation, and system efficiency. I build tools that eliminate busywork.
Military Service
Proud U.S. Marine veteran. The Corps taught me discipline, attention to detail, and the importance of never leaving anyone behind—including good ideas.
P.S. – I still call Twitter "Twitter" and I'm not changing that anytime soon.
Our Mission
Every team has more ideas than they can track. Customer feedback, internal suggestions, bug reports—they flow through chat apps all day long. Most of it gets lost.
IdeaLift exists to close that gap. We believe that capturing feedback should be effortless, and tickets should be ready to ship the moment they're created — no cleanup required. If IdeaLift creates a ticket, it's correct.
When feedback flows smoothly from conversation to action, teams build better products—and customers feel heard.
Ready to stop losing ideas?
Join teams who capture feedback from Slack, Discord, Teams, and Salesforce—and actually do something with it.